FAQs
What exactly is this "BioFLX™ Face" you claim is so innovative?
The BioFLX™ Face is Revolin's first major innovation in pickleball. It combines multiple layers of fibers from the strongest plants in the world with a specially engineered resin system to create a never-before-seen bio-composite face that is stronger than fiberglass and more forgiving than carbon fiber.
How is BioFLX™ better for players?
Our BioFLX™ Face dampens vibrations allowing for more solid impact and feel on the ball. This, combined with our high-quality polymer core, lets the ball dwell on the face of the paddle for longer, allowing for more spin and better ball redirections.
You should also feel better, knowing that BioFLX™ produces produces about 95% less CO2 than competing carbon fiber and fiberglass-composite faces. The fibers are also completely renewable and biodegradable, all of which helps keep our planet healthier.
What is the "LavaFLX™ Face" material, and how does it enhance your play?
Our Revo Pro Hybrid series is designed with our Raw LavaFLX™ face, made from a high-strength and lightweight volcanic rock to generate a greater trampoline response for more power on putaways.
Inlaid with long-lasting, molded grit for aggressive spin and angled shots.
What sets Revolin's innovative LavaFLX apart from carbon fiber?
- Elasticity: LavaFLX features a lower tensile modulus, making it more elastic. This allows the fiber to flex slightly and better cup the ball, enhancing power and spin.
- Toughness: With higher toughness than carbon fiber, LavaFLX offers a more durable surface layer that is less prone to fragility.
- Sustainability: Made from renewable volcanic rock fibers rather than crude oil pitch, LavaFLX is less energy-intensive to produce, minimizing its environmental impact.
- Temperature Resistance: LavaFLX can withstand temperatures twice as high as carbon fiber. While this may not significantly affect pickleball paddles, it’s impressive, especially when you're hittin' with some real "heat."
What makes your paddle eco-friendly?
Our paddle is 20% renewable and 40% recyclable, by weight. We also source 95% of our materials including grip supports, core, raw fiber, and more from the United States reducing transportation pollution. We're committed to working towards a better future in sports and replacing carbon fiber and fiberglass is step one! We've also partnered with One Tree Planted to plant trees to offset our greenhouse gas emissions.
** For more information, check out our Sustainability Page!
Can I smoke your paddle?
Yes, we have gotten this question multiple times. We can’t reveal which plants make up our proprietary BioFLX™ face, but please don't smoke it! While our paddle face is made from natural materials, it is unsafe to consume in any way.
How does free shipping work? Can I have expedited shipping?
Free First Class shipping is available on all purchases over $100!
Expedited shipping is also available in case you need your paddle ASAP. Price varies according to weight, speed, and distance, per carrier policies. Tracking numbers are provided with all shipments.
Where do you ship to?
USA for now. Worldwide soon.
How long will my order take?
We guarantee that items will be posted by us within 2 business days of the order being received. We will provide an estimated time of arrival, but can't guarantee arrival dates.
What if I'm not satisfied with my order? Will I get a refund?
We want you to be completely satisfied with your paddle and products. If you're not 100% happy, simply return your items within 30 days of receiving them, and we'll refund your full purchase price—no questions asked.
Our refund process is straightforward: Once we receive the returned product, we'll issue your refund to the original payment method within 3-7 business days.
Please note: After 30 days, we can no longer accept returns, except for products with defects or damage covered by our warranty.
How do I ship my order back to you?
Just email us at info@revolinsports.com with a copy of your receipt, and we will reply with a shipping label.
Does my paddle have a warranty?
All paddles have a 1 year Manufacturer Limited Warranty valid from the date of purchase.
We guarantee against all abnormal defects in workmanship and materials, including dead spots, within this time period. At our sole discretion, we reserve the right to either repair or replace the paddle with an equivalent product, at no cost to you. The warranty does not protect against things like negligence, normal wear and tear, natural fading, and breakdown of graphics, or other issues that are not the fault of Revolin Sports.
Click here, and follow the next link to register your paddle.
What isn't covered?
Items not covered:
- Items other than Equinox and Equinox LT paddles
- Any unregistered paddles (register your paddle warranty here (link available soon))
- Paddles purchased as “USED”, “AS-IS”, or “WITHOUT WARRANTY”
- Paddles purchased from unauthorized dealers or unauthorized channels (including, without limitation, products purchased through (i) auction sites such as EBAY or CRAIGSLIST, (ii) unauthorized dealers selling via third party marketplaces such as Amazon Marketplace, (iii) dealers selling altered, doctored, or counterfeit products, or (iv) any other unauthorized persons)
- Non-purchased items (free demo paddles, promotions, giveaways, etc.)
- Items that have been modified by customers (edge guard, surface, etc.)
Damage types not covered:
- Chips, fractures, cracks, or separation of the edge guard resulting from impact with any object(s) other than an approved Pickleball ball (ground impact, paddle on paddle contact, net systems impact, etc.)
- Damage or defects caused by paddle dents also known as paddle dings
- Damage due to falling on the paddle
How do I claim my warranty?
File a claim! Fill out this super-easy form and we will review your claim and respond with next steps ASAP. If necessary, we will ship out a replacement within 3 business days for standard paddles and within 5 business days for custom paddles.
How do you suggest I clean my paddle?
We recommend cleaning your paddle with a lightly damp cloth using a gentle water-based cleaner or a paddle eraser.